• our-approach
Updates
  • Incorporated in December 2018, Arthan Finance Private Limited endeavours to transform small businesses with an objective to provide growth capital to self-employed entrepreneurs, MSMEs in India with innovative products and services blended with local expertise while ensuring seamless and personalised delivery in a highly technology enabled environment. These products will deliver convenient and affordable access to credit to self-employed entrepreneurs and micro enterprises who are by and large excluded from the formal financial sector either directly or indirectly.

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OUR APPROACH



Phygital model
We believe human touch is still important even when the processes are digitised for better customer service and bringing in efficiencies. In order to improve customer delight, ourteam will visit the customer to assist and understand the exact requirements and process the loans through digitized channels for great customer experience.

Customer centric service delivery
Arthan drives its strategy putting the customers first and at the core of its business. All the products are tailor made, localised with respect to the geographic nuances and personalised to give customer a wow experience.

Robust credit under writing process:
Arthan depends on financial, non-financial and alternate data sources through various tools, algorithms and institutional intelligence built inhouse to derive at comprehensive risk categorisation and product enablement for the customers within the risk governance framework of the company.

Faster Loan Processing:
We understand the urgency of availing loan and how money impacts the business cycles particularly for the small businesses. Our personalized Tech-enabled service delivery for entire loan lifecycle will considerably reduce TAT and make the fund available to the customer at his fingertips.