Phygital model

We believe human touch is still important even when the processes are digitised for better customer service and bringing in efficiencies. In order to improve customer delight, ourteam will visit the customer to assist and understand the exact requirements and process the loans through digitized channels for great customer experience.

Customer centric service delivery

Arthan drives its strategy putting the customers first and at the core of its business. All the products are tailor made, localised with respect to the geographic nuances and personalised to give customer a wow experience.

Robust credit under writing process:

Arthan depends on financial, non-financial and alternate data sources through various tools, algorithms and institutional intelligence built inhouse to derive at comprehensive risk categorisation and product enablement for the customers within the risk governance framework of the company.

Faster Loan Processing:

We understand the urgency of availing loan and how money impacts the business cycles particularly for the small businesses. Our personalized Tech-enabled service delivery for entire loan lifecycle will considerably reduce TAT and make the fund available to the customer at his fingertips.